Kriya11 Privacy Policy — Your data is completely safe

Welcome to Kriya11. This Privacy Policy ("Policy") explains how your personal data is collected, used, stored, and protected when you use the Kriya11 platform. This Policy applies to all Kriya11 services, websites, and mobile apps.

Kriya11 has developed this Privacy Policy in compliance with Bangladesh's Digital Security Act and international data protection standards. We believe you should have full control over your personal information, and that is what we work toward.

This policy is written in plain, straightforward language so that everyday users in Bangladesh can easily understand it, without the complexity of legal jargon.

Kriya11 collects three types of data — information you provide directly, data collected automatically, and information received from third parties.

Kriya11 uses your information for the following purposes, each directly tied to improving your experience on the platform:

• Account Management: Your data is used to verify registration, secure login, and manage account settings.
• Transaction processing: Financial information is required to complete deposits and withdrawals via bKash, Nagad, Rocket, or USDT.
• Customer Service: Your data is used to respond to your queries and complaints and to help resolve any issues.
• Security Verification: Data is analyzed to detect fraud, multiple accounts, and suspicious activity.
• Promotions & Offers: Relevant bonuses and offers are sent based on your preferences and gaming activity. You can opt out at any time.
• Legal Compliance: Certain data is retained to meet regulatory requirements and fulfill legal obligations.
• Responsible Gaming: Gaming behavior is analyzed to identify potential problem gambling risks, and support is recommended where appropriate.

Kriya11 never uses your data for advertising purposes or sells it to third parties.

Kriya11 never sells your personal data to third parties. Your information may only be shared in the limited circumstances outlined below:

• Payment Processor: Only the minimum necessary information is shared to process bKash, Nagad, Rocket, and USDT payments.
• Identity Verification Service: Identity verification details may be shared with approved service providers for KYC purposes.
• Law Enforcement: We are required to provide relevant information upon receipt of a valid court order or government directive.
• Game Software Providers: Minimum data required for gameplay may be shared with licensed game providers.

If any part of Kriya11's business is transferred or merged, user data may be part of that process. You will be notified in advance if this occurs.

Kriya11 applies industry-leading security standards to protect your data. Our technical and administrative safeguards are detailed below:

• AES-256 Encryption: All sensitive data stored on our servers is protected with AES-256 bit encryption.
• TLS 1.3 Transmission: All communication with the website and app takes place over TLS 1.3 encrypted channels.
• Firewall & DDoS Protection: Multi-layer firewalls and DDoS protection are active at all times.
• Two-Factor Authentication (2FA): 2FA is available for additional account security.
• Security Audit: Regular security audits and penetration testing are conducted by third parties.
• Staff Training: All staff with access to data undergo strict confidentiality training.

Kriya11 uses a limited set of cookies and similar technologies on its website and app to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: These cookies are required to maintain your login session and ensure security. They cannot be disabled.
• Functional Cookies: Used to remember your language preference and theme settings.
• Analytics Cookies: Used to understand which parts of the site are most visited — without identifying individual users.

Disabling cookies in your browser may affect certain features, such as auto-login or saved preferences.

Kriya11 believes you should have full control over your own data. You have the following rights:

Kriya11 is a platform strictly for individuals aged 18 and above. We do not knowingly collect or process data from minors.

• Age is verified at the time of registration.
• If we become aware that personal data has been collected from a minor, it will be deleted immediately.
• If you have concerns, parents and guardians are welcome to contact our support team.

Kriya11 does not retain your data longer than necessary. Our data retention policy is as follows:

Once the retention period expires, data is securely deleted or fully anonymized.

Kriya11 may update this Privacy Policy from time to time. For any significant changes, we will:

• We will post a notice on the website.
• We will send an SMS to your registered mobile number.
• You will see a notification when you log in to the platform.

Continued use of Kriya11 after any changes takes effect as acceptance of the updated policy. We recommend reviewing the policy whenever it is updated.