Responsible Gaming

At Kriya11 Responsible Gaming — Keep it fun. Keep it in control.

Gaming should be a source of fun, not stress. Kriya11 believes every player deserves to enjoy it safely. Learn how responsible gaming can help you keep that balance.

18+ Only Bet Limit Control Voluntary Break Benefits
Core Protection Measures

How Kriya11 keeps you protected

A quick look at Kriya11's dedicated responsible gaming tools

Set a deposit limit

Set a deposit limit for each day, week, or month in advance. Once you reach that limit, Kriya11 will automatically alert you and block any further deposits.

Session Time Limit

Decide how long you want to play in one sitting. Once that time is up, Kriya11 will prompt you to take a break and your session will pause automatically. Losing track of time while gaming is no longer a concern.

Voluntary Break (Cooling-Off)

Take a break from your account — anywhere from 1 day to 6 weeks. During this time, you won't be able to log in or place any bets. Come back when you're ready, with a clear head — the choice is entirely yours.

Self-Exclusion

If you feel you need an extended break, you can self-exclude for anywhere between 6 months and 5 years. During this period, access to your account will be completely blocked from any device. This is the strongest protection measure available.

Set a loss limit

Set a limit on how much you can lose before you stop playing. Once that amount is reached, the session ends — no exceptions. This protects your entire budget on a bad night. Take control of your financial safety.

24/7 Help Centre

If you have any concerns about gaming, Kriya11's trained support team is available at any time. Talk to us — your conversation is completely confidential.

01

What is responsible gaming and why does it matter

Playing at Kriya11 is about more than just winning — it's a form of entertainment. Responsible gaming means staying aware of your time, money, and emotions at all times. When gaming stays within healthy limits, it remains a source of genuine enjoyment.

Thousands of players across Bangladesh enjoy Kriya11 every day. Most play responsibly and treat it as entertainment. However, a small number may find themselves becoming overly dependent on gaming. Our Responsible Gaming program is designed to help prevent that from happening.

Kriya11's commitment: We see gaming as more than just a business. Every player's mental and financial wellbeing comes first — which is why all of Kriya11's responsible gaming tools are completely free.

Gaming should never replace a livelihood — it should always be treated as entertainment. If you ever feel like you're crossing the line of responsible gaming, the information on this page is here to help.

02

Recognise the Warning Signs of Problem Gaming

Problematic gaming does not happen overnight. Habits shift gradually. Watch out for the following signs:

  • Chasing losses by placing increasingly larger bets to try to win back what you have lost.
  • Returning to gaming repeatedly despite deciding to stop.
  • Hiding your gaming habits from family or friends.
  • Neglecting daily responsibilities, work, or studies because of gaming.
  • Feeling restless or irritable when you can't play.
  • Spending money from household funds or emergency savings on gaming.
  • Continuing to game by taking on debt or borrowing money.

Warning: If you recognise more than three of the above signs in yourself, contact Kriya11 Support without delay or take a break directly from your account.

03

Self-Assessment — Check In with Yourself

Answer the following questions honestly in your own mind. If most of your answers are "yes", it may be time to seek help:

1

Do you find yourself spending more on gaming than you planned?

2

Do you find it impossible to stop gaming even when you want to?

3

Do you place bigger bets to chase back money you've lost?

4

Is gaming affecting your relationships with family or friends?

5

Are you prioritising gaming over work, sleep, or meals?

6

Are you lying or hiding things related to your gaming?

7

Do you feel anxious or unsettled when you can't game?

Keep in Mind: Answering these questions honestly is the most courageous thing you can do. Understanding where you stand is the first step toward a solution.

04

Use Kriya11's control tools

Kriya11 offers several powerful tools to make responsible gaming easier. There's no shame in using them — it's what smart players do.

Tools Benefits Effective from
Deposit Limit Control your daily / weekly / monthly spending Immediately
Bet Limit Set a maximum amount per single bet Immediately
Loss Limit Stop Gaming After a Set Loss Immediately
Session Limit Control your continuous play time Immediately
Cooling Off Account break for 1–42 days Immediately
Self-Exclusion Extended break from 6 months to 5 years Within 24 hours

These tools can be activated directly from your account settings. If you need help, the Kriya11 support team is always ready to assist.

Important: Limit reductions take effect immediately, but requests to increase a limit are reviewed over a 72-hour period before taking effect. This helps prevent impulsive decisions made in the heat of the moment.

05

10 Simple Tips for Healthier Gaming

Responsible gaming doesn't mean giving up gaming — it means enjoying it mindfully. Follow these habits to keep gaming fun:

Set Your Budget in Advance

Before you start playing, decide how much you're willing to spend today. That amount is your limit.

Keep an Entertainment Mindset

Think of gaming as entertainment, not income. That mindset alone takes a lot of the pressure away.

Set Time Limits

Set a daily time limit for gaming. Using a timer can help.

A Loss Means Stop

Stop when your daily budget runs out. Chasing losses is one of the biggest mistakes you can make.

Take Regular Breaks

Take at least a 10-minute break every hour. Grab a tea, go for a walk, and clear your head.

Don't play when you're tired or in a low mood

Playing while upset or sleep-deprived reduces your ability to make sound decisions.

Never play on credit

Never game with borrowed money or funds meant for household expenses.

Spend Time with Family

Spending time with family and friends outside of gaming is good for your mental health.

View Transaction History

Once a month, review your gaming expenditure. Be honest with yourself when you do.

Talk to someone — don't carry it alone

If something feels wrong, tell someone you trust or reach out to Kriya11 Support.

06

Steps to Getting Help

Admitting there is a problem is the hardest step. Once you do, the rest of the journey becomes much easier. Follow the steps below:

1
Assess Yourself Honestly

Answer the self-assessment questions above honestly. Being truthful with yourself is the first step toward change.

2
Set limits on your Kriya11 account

From Settings, you can activate deposit limits, session limits, or a cooling-off period. These take effect right away.

3
Contact Kriya11 Support

Speak with our Responsible Gaming team via live chat or email. Full confidentiality is guaranteed.

4
Tell Someone You Trust

Letting a family member or close friend know creates accountability and makes it easier to get help when you need it.

5
Seek Professional Help When Needed

Seeking advice from a mental health professional or counsellor is a sign of strength, not weakness.

In an emergency: If gaming is seriously affecting your mental health, please reach out to a local mental health helpline or a specialist healthcare professional.

07

Protection of Minors

Kriya11 is strictly a platform for users aged 18 and above. Participation by minors is prohibited, and we have measures in place to enforce this.

  • Age is verified at registration, and identity is confirmed through the KYC process.
  • Suspicious accounts are verified and suspended immediately.
  • Parents can install parental control software on their child's device.
  • Keep your Kriya11 account password and login details private from other family members.
  • Do not leave your registered device logged in and unattended.

A note for parents: If you suspect a minor in your household is using Kriya11, contact us immediately at [email protected]. We will act quickly and close the account in question.

08

Frequently Asked Questions

No, all of Kriya11's responsible gaming tools are completely free. Deposit limits, session limits, cooling-off periods, and self-exclusion can all be activated directly from your account settings. We actively encourage players to use them.

Yes. When you activate self-exclusion, you still have the option to withdraw any unused balance remaining in your account. Our support team will guide you through the process every step of the way. Please note that no new deposits or bets will be permitted during the self-exclusion period.

Your account does not reactivate automatically once the cooling-off period ends. You will need to log in and restart your account manually. This gives you the chance to make a more considered decision before returning.

Not directly, as verification is required to protect account security and privacy. However, if a family member is struggling, please write to [email protected] with full details. Our team will guide you on the appropriate steps to take.

Yes, absolutely. Gaming or gambling addiction is a recognized mental health condition, and with the right support, recovery is possible. Counselling, behavioural therapy, and peer support groups have helped many people reclaim healthy lives. Seeking help is not a sign of weakness — it takes courage.
Safe & Responsible Gaming

Play with enjoyment, Responsibly Stop

Gaming at Kriya11 isn't just about winning — it's about enjoying it safely. Join today and play smart with our responsible gaming tools.

Bet Limit Control Session Limit Self-Exclusion Benefits 24/7 Support
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